Privacy Policy

This Privacy Policy explains how Khaznah may collect, use, store, and share information when users access or use the platform.

1. Information We May Collect

We may collect information necessary to operate and improve the platform, such as:

  • Name or username.
  • Email address or phone number, when needed.
  • Account information.
  • Listings you publish.
  • Photos and content you upload.
  • Messages, reports, support requests, or feedback you send.
  • Technical information such as device type, browser type, IP address, usage logs, and platform activity.

2. How We Use Information

We may use information to:

  • Create and manage user accounts.
  • Enable listing publication and platform communication.
  • Improve the user experience.
  • Process reports, support requests, and feedback.
  • Reduce fraud, misuse, and violations.
  • Protect the platform, users, and third parties.
  • Comply with legal, regulatory, or official requirements when necessary.

3. Sharing Information

We do not sell your personal information. However, we may share certain information when necessary with:

  • Technical service providers who help operate the platform.
  • Competent authorities if required by applicable laws, regulations, court orders, or official procedures.
  • Other parties when necessary to protect the rights, safety, or security of Khaznah, users, or third parties.

4. User Responsibility for Shared Information

Any information a user places in a listing or sends to another user is shared at that user’s own risk. We recommend that users avoid sharing sensitive, financial, personal, or unnecessary information.

5. Data Retention

We retain information for as long as necessary to operate the platform, provide services, process reports, improve safety, resolve disputes, or comply with legal requirements. We may then delete, anonymize, hide, or archive information according to operational and legal needs.

6. Data Protection

We take reasonable measures to protect information. However, no online platform can guarantee complete security. By using Khaznah, you acknowledge that transmitting information online involves risks.

7. Cookies and Similar Technologies

Khaznah may use cookies or similar technologies to improve the user experience, remember preferences, analyze performance, support security, and operate the platform.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the platform after updates are published means you accept the updated policy.